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    How does the AI Chatbot use my data?

    1 min read

    Learn how the AI chatbot in Knowella uses your data securely and responsibly.

    The AI chatbot uses only Knowella data. This means the chatbot does not access external or unrelated information. It provides answers based strictly on the data that is already available within the Knowella platform. This ensures that responses are relevant, accurate, and aligned with Knowella’s processes and information.

    How Does the AI Chatbot Maintain Data Integrity?

    One of the key principles followed by the AI chatbot is data integrity. Data integrity means that information remains secure, accurate, and unchanged unless authorized. The chatbot does not modify or misuse data and follows strict rules to maintain the reliability of the information it uses.

    How Does Access Control Work?

    Access control is an important feature of the AI chatbot. If a user or a facility has access to only specific facilities or data areas, the chatbot will use and display data only from those authorized sources. It cannot access or share data beyond the user’s permitted access level, ensuring confidentiality and preventing unauthorized data exposure.

    Does the AI Chatbot Follow Role-Based Permissions?

    Yes, the AI chatbot follows role-based permissions. Different users may have different levels of access depending on their role. The chatbot respects these permissions and provides information accordingly, ensuring that sensitive data remains protected.

    Conclusion

    In conclusion, the AI chatbot uses only Knowella data, follows strict data integrity rules, and respects access limitations. By allowing access only to authorized data, the chatbot ensures privacy, security, and trust, making it a safe and reliable tool for users.

    Need more help?

    If you need assistance with AI chatbot data usage or security, contact: support@knowella.com

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