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    What types of Documents can the Chatbot read?

    1 min read

    Learn which document formats the AI chatbot supports and how it uses them to provide answers.

    The AI chatbot is designed to work with different types of documents so that users can easily access, search, and understand information. By supporting multiple file formats, the chatbot helps users get answers directly from their uploaded documents without manual searching.

    Can the Chatbot Read Word Documents?

    The chatbot can read Microsoft Word documents such as:

    • .doc
    • .docx

    These formats are commonly used for reports, policies, SOPs, and manuals. The chatbot can extract text from these documents to answer questions, summarize content, or provide relevant information.

    Can the Chatbot Process PDF Files?

    Yes, it can process PDF (.pdf) files. PDFs are widely used for:

    • Official documents
    • Guidelines
    • Forms
    • Reference materials

    The chatbot reads the text available in PDF files and uses it as a trusted source to respond accurately to user queries.

    Can the Chatbot Understand Images?

    The AI chatbot supports image files such as .jpeg. If the image contains readable text, the chatbot can analyze the content and use the information to assist users. This is helpful for:

    • Scanned documents
    • Images of reports
    • Visual instructions

    Does the Chatbot Support Text-Based Files?

    Text-based files like .txt and .md (Markdown) are also supported. These formats are:

    • Lightweight
    • Easy to process
    • Ideal for notes and simple documentation

    The chatbot can quickly read and understand these files to provide precise answers.

    Conclusion

    In summary, the chatbot can read and work with multiple document formats including .doc, .docx, .pdf, .jpeg, .txt, and .md. By supporting these file types, the chatbot ensures flexibility, better accessibility, and a smooth user experience while retrieving information.

    Need more help?

    If you need assistance with supported file formats or document processing, contact: support@knowella.com

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