Learn how Knowella’s permission levels help control access, improve security, and manage responsibilities across your organization.
Knowella uses a role-based permission system to ensure that users have the right level of access based on their responsibilities. Permission levels help organizations maintain security, control data access, and manage operations efficiently.
There are four main permission levels available in Knowella: Company Admin, Facility Admin, User, and Custom roles.
Permission Levels in Knowella
- Company Admin
- Highest permission level in the platform
- Full access to all features and settings across the entire company
- Can create and manage facilities, users, roles, plans, workflows, reports, and system configurations
- Typically assigned to key decision-makers or platform owners
- Facility Admin
- Strong permissions limited to specific facilities
- Full control over assigned facilities, including users, inspections, workflows, and data
- Cannot access or modify other facilities outside their scope
- Ensures controlled and location-based management
- User
- Designed for frontline employees or general users
- Limited access based on assigned tasks and responsibilities
- Can complete inspections, submit forms, view tasks, and report issues
- Cannot manage users, facilities, or system settings
- Custom Roles
- Flexible permission setup for specific organizational needs
- Administrators can define exactly what actions a user can perform
- Helps balance access and security without giving unnecessary permissions
- Ideal for unique job roles and responsibilities
Why Permission Levels Matter
Knowella’s permission structure ensures:
- Secure access to sensitive data
- Clear separation of responsibilities
- Reduced risk of unauthorized changes
- Better operational control across teams
Conclusion
In summary, Knowella’s permission levels help organizations manage access in a structured and secure way. Company Admins control the entire system, Facility Admins manage specific locations, Users handle daily operational tasks, and Custom roles offer tailored access. This flexible permission structure ensures efficiency, accountability, and data protection across the platform.
Need more help?
If you need assistance with template design or advanced features, contact: support@knowella.com
