Learn how Knowella handles missed assessments to maintain accountability and ensure timely follow-up.
Missing an assessment deadline does not go unnoticed in Knowella. The platform is designed to keep both assignees and administrators informed and accountable when an assessment is not completed on time.
Possible Outcomes of a Missed Assessment
If an assessment is not completed within the scheduled due date, Knowella handles it in two important ways to ensure visibility and follow-up.
1. Notification Alerts Are Triggered
When an assessment is missed, notification alerts are automatically sent to the assignees. These reminders help prompt users to take action and complete the assessment as soon as possible. Notifications can also keep supervisors or followers informed, depending on how the schedule was configured.
2. Assessment Status Changes to Overdue
Once the due date has passed without submission, the status of the assessment is updated to Overdue. This status is clearly visible in the Scheduled Forms and Submissions views, making it easy to identify assessments that require immediate attention.
Why This Matters
Overdue statuses and notification alerts help prevent assessments from being forgotten. They:
- Improve accountability
- Support compliance requirements
- Enable quick follow-up on missed assessments
What Can Be Done Next?
Depending on permissions, administrators can take action to resolve missed assessments:
- Edit the schedule
- Extend the due date
- Allow late submissions
Assignees can complete the assessment once they receive reminders, if late submission is permitted.
Conclusion
If an assessment is missed in Knowella, automatic notification alerts are triggered and the assessment status changes to Overdue. These features ensure missed assessments are quickly identified and addressed, keeping the assessment process on track.
Need more help?
If you need assistance with template design or advanced features, contact: support@knowella.com
