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Docs Category: Video Analytics

Getting Started

12

What is Knowella and how does it work?
What problems does Knowella solve?
Creating your Account
Logging in for the First time
Changing your Email address
Changing your Password
Data security & privacy
Navigation & dashboard overview
Account types & plans
User limits
Supported browsers & devices
Deleting your Account

App Builder

22

What are Templates?
How to create a Template?
Editing a Template
General Information Fields in Template Creation
What are Categories in Templates?
Mandatory vs Optional Fields
App Settings Fields in Template Creation
Form Color Settings in Template Creation
How to Create Conditional Logic Fields in Knowella
How to Create Sections While Building a Template in Knowella
Duplicating a Template
Deleting a Template
What can I Build using the Knowella App Builder?
How to Add Fields & Form Elements in Knowella
How to add QR Codes to Form Templates in Knowella
How Does the “Repeat” Section Work in a Template?
How to add Scores to Templates in Knowella
Running an App on mobile / web
Publishing an App
Using Templates
Creating an app
What is App Builder?

AI Ergonomics

7

What is AI Ergonomics?
What Ergonomic risks can be detected?
How does Posture detection work?
How is risk score Calculated?
What is the recommended Camera placement?
How do I run an Ergonomic Assessment?
How do I view Ergonomic reports?

AI Token

6

What are AI Tokens?
Which features use AI Tokens?
Can I purchase additional AI Tokens?
What happens when Tokens run out?
How are AI Tokens consumed?
How can I view my AI Token balance?

Users & Roles

5

What permission levels are available?
How do I create users?
How do I invite users?
How do I edit roles?
How do I deactivate users?

AI Chatbot

8

What is the AI Chatbot?
What can the AI Chatbot help with?
How does the AI Chatbot use my data?
How accurate are the Chatbot answers?
What types of Documents can the Chatbot read?
Can I upload my own SOPs or policies?
How do I ask questions to the Chatbot?
Can I control who can access the Chatbot?

Video Analytics

12

What is Video Analytics?
What use cases are supported?
What are the minimum hardware requirements?
Which cameras & NVRs are supported?
How does it perform in low‑light Environments?
What Alert types are available?
How are Events generated?
How are Video clips generated?
What is ROI (region of interest)?
How do I add a new Camera?
How do I remove a Camera?
How do I review detections?

Schedule Assessments

6

What are Assessments?
How do I create an assessment schedule?
How do I assign assessors?
Can I edit or delete schedules?
What happens if an assessment is missed?
How do I view assessment history?

Reports & Dashboards

6

What Reports are available?
What dashboard widgets are available?
How do I create a custom Dashboard?
How do I generate a Report?
How do I export Reports?
Can I schedule Reports?

Contact Support

2

How do I Contact Support?
What are Support Hours?

Troubleshooting

3

Not receiving Email notifications
I Forgot My Password
I can’t log in

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Home
Video Analytics

Video Analytics

What is Video Analytics?
What use cases are supported?
What are the minimum hardware requirements?
Which cameras & NVRs are supported?
How does it perform in low‑light Environments?
What Alert types are available?
How are Events generated?
How are Video clips generated?
What is ROI (region of interest)?
How do I add a new Camera?
How do I remove a Camera?
How do I review detections?

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